Vendor Resources | Types of Questions | Phone Number / Website | Materials |
AFLAC Supplemental Medical Plans | Once enrolled, questions regarding your policy. | To enroll in the AFLAC plans, you may call AFLAC at 1-888-83-AFLAC (23522) to arrange a face-to-face meeting with an agent, or link to the AFLAC enrollment screen via your web-based enrollment. Once enrolled, you may call 1-800-99-AFLAC (23522) www.aflac.com | Accident Indemnity Plan Cancer Protector Plan Hospital Indemnity Plan Personal Recovery Plus Plan |
AST Employee Stock Purchase Plan | View your total shares and balance, transaction history, and payroll deductions, sell shares | 1-866-860-0367 | CareStock Beneficiary Designation Form |
Caremark Benefits Center (CBC) | The enrollment process, eligibility, or a change in status. General benefit questions. M-F 8:00 a.m. – 5:30 p.m. CT | 1-888-769-1717 Email: CaremarkBenefitsCenter@caremark.com | Beneficiary Designation Form Affidavit of Domestic Partnership Incapacitated Child Form |
Caremark Prescription Drug Plan | How the plan works, claims, etc. | 1-866-284-9226 www.caremark.com | Preferred Drug List |
CIGNA Dental | How the CIGNA Dental HMO works, claims, locate a provider, request I.D. cards, etc. | 1-800-CIGNA24 www.mycigna.com | Cigna Dental Care Dental Claim Form List of Excluded States Healthy Rewards MyCigna.com Patient Charge Schedule Transition of Care |
CNA Long Term Care Insurance | How the plan works, claims, premium questions, etc. | 1-877-777-9072 http://www.ltcbenefits.com/ Password: caremarkltc | To enroll, log on to the website and download the enrollment forms, then send them directly to CNA. |
Employee Assistance Program | Assistance in handling and coping with everyday issues in both your work and personal life. | 1-800-854-1446 www.lifebalance.net ID: lifebalance Password: lifebalance | EAP Card |
EyeMed Vision Care | Questions relating to your vision care, claims history, and plan design. | 1-866-723-0514 During Annual Enrollment: www.enrollwitheyemed.com/select Once enrolled: www.eyemedvisioncare.com Plan Number: 9679341 | |
Blue Cross Blue Shield of Rhode Island BCBSRI | How the BCBSRI medical plan works, claims, pre-certification, etc. | 1-800-810-2583 www.BCBSRI.com Product: Blue Card PPO | |
Aetna | How the Aetna medical plan works, claims, pre-cert, etc. | 1-800-801-3205 www.aetna.com Product: Aetna Open Choice POS II | |
United Healthcare | How the UHC medical plan works, claims, pre-cert, etc. | 1-800-809-9577 www.myuhc.com Product: United Healthcare Choice Plus | |
Anthem | How the Anthem medical plans work, claims, pre-cert, etc. | 1-866-406-0908 www.anthem.com/cvs Product: Local California Providers>Large Group | |
Kaiser | How the Kaiser plan works, claims, pre-cert, etc. | 1-800-464-4000 www.kaiserpermanente.org Must select a PCP | |
Fallon | How the Fallon plan work, claims, pre-cert, etc. | 1-800-868-5200 www.fchp.org | |
Delta Dental | Questions relating to your dental coverage | 1-800-84-DELTA www.deltadentalri.com | |
